Introducing... Spiral

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When The Observer’s Technology Editor, Patricia Clarke began investigating a new phenomenon initially dubbed ‘AI psychosis’, she found lives upended by long, intimate conversations with chatbots. But as she followed the evidence from a psychiatric ward in Bristol to the safety teams in Silicon Valley, a far darker story emerged. Guided by AI industry whistleblowers, grieving families and hundreds of pages of chatbot transcripts, Spiral exposes how big tech is running an unprecedented experiment…